Thanks for shopping at www.mastizone.in. If you are not entirely satisfied with your purchase, we're here to help. You may write on modernmasti@moderntechnoprojects.com.
Please be sure to read the descriptions of various rides and games. Kindly check the images available on our website and social media handles before making a purchase.
We are unable to provide refunds or returns for mistaken purchases.
If a particular ride is not functional at the time of slot booking, then please contact the physical ticket counter to help you postpone the slot of your ticket to a future available time slot.
Any customer is eligible for a refund only if you have a prepaid ticket but the gaming zone cancels your ride/game due to unavailability of the selected rides/games; in the aforementioned case, you will get a full refund. The refund might take 4-5 working days and our team shall coordinate with you to concur on the process of refund.
For further assistance, kindly contact us: modernmasti@moderntechnoprojects.com